Q&A: Celink's Jason McNamara on the challenges facing reverse mortgage servicers

Reverse mortgage servicing differs vastly from traditional mortgage servicing, and thanks to program changes issued over the last two years, it’s gotten even more challenging. We spoke with Celink’s Jason McNamara, CEO of the nation’s largest reverse mortgage subservicer, about the shifting landscape of HECM servicing and the changes he says are necessary to curb losses to the MMI Fund.